This privacy policy sets out how Crabapple Automotive uses and protects any information that you give Crabapple Automotive when you use this website. Crabapple Automotive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Crabapple Automotive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/17/2020. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
what our customers say
We have a 2016 Chevy Tahoe which has 128,000 miles. We drive up north every summer to Cape Cod so the truck gets lots of wear & tear. We could not be happier with the tune up we recently had done. I feel Katie & Grey are very honest, reliable and trustworthy and the bill was not cheap but the work needed to done. Thank you for the great service- the truck is running great, just like it did when we bought it. Keep up the great work!!
I used to live in this area and when I returned to buy a car I was happy to see this shop was still around. They did a pre-sale inspection for me, and were able to work me into their busy day. The cost was $139, and would include up to 3 cars to be inspected. To compare, the Toyota dealer was $160 per car and it's only a visual inspection. This was a great relief to know I could look at multiple cars without paying for each one. They did a thorough inspection and talked me through the whole thing. I was super impressed with their knowledge and dedication to doing a good job. I would trust them with other needs for my vehicle.
Do you remember when mechanics were the good guys? Truly loyal to their craft of automotive wizardry? When was the last time a "service writer" smiled (without deviously licking their chops), and made sustained eye contact with you when entering the facility? In movies they are helpful, honest, and dependable. Although in real life most interactions with the auto repair industry leave one with a sense of wonder, doubt, and the ever present, possible easy deception.... Have you ever encountered a mechanic or shop that told you what you need to do, what you should do and what you should save for? I know it's an easy concept, just think about it for a second..... Automotive enthusiasts aka repair technicians/mechanics know that your vehicle is an investment, not just a transportation device. In transportation safety is always paramount, so why not trust in people who see every vehicle as an extension of the customer (it is your baby after all) and treat it more like a doctor would a patient? With doctors, you make an appointment you walk in, they ask questions, and charge you $150 dollars. Then send you off to the next place for some testing, but you trust them because they have a large building, spotless uniforms and clean floors (dealerships). Why not take your baby/ investment to an automotive Dr. and shamen, who has the equivalent education of an 3 automotive PHD's (owner/ lead tech has ~40 years of successful businesses)! Long story short... I, myself am a mechanic and frequently take my children/ cars to his shop for all repairs. There is no greater remark possible in the auto repair industry than a referral!!! I guess this is mine. Thanks Grey! And remember, diagnostic fees are expected in all industries! You are paying for Dr's visit after all!
